Accessibility

This year, Flow Festival has consulted Riesa Consultative, a company specializing in accessibility, about the accessibility of Flow and has tried to improve the accessibility of the festival with their guidelines.

Festival area

Flow Festival takes place in Helsinki’s Suvilahti, which is largely asphalted, and the walking environment is flat and hard, but there are also podiums and gravel in the area. Flow’s production team has tried to smooth out these areas, and the information staff and security officers will help with passing the uneven areas. The festival area has been planned according to easy wheelchair access to all performance venues and restaurant areas. There is an accessible entrance to the Gold Area from the Resident Advisor Frontyard, and there is an accessible toilet in the area. Main Stage and Red Arena by Lapin Kulta Pure have a separate wheelchair podium.

Spaciousness has been taken into account in Flow’s furniture and the fact that the furniture can also be accessed with assistive devices. The routes are as even and hard as possible, regardless of the weather. Thresholds and clear height differences are marked with contrast or painting, or they are sloped.

Assistants, interpreters, guides and assistance dogs

The assistant of a person with reduced mobility or a person who needs an assistant can always enter Flow Festival free of charge with the assisted person without a separate wristband/ticket. We do not require a separate card or certificate of disability, but showing the EU disability card makes it easier if the disability is not visible on the outside. The assistant policy also applies to interpreters, assistance dogs and guides.

Getting there

Flow Festival can be easily reached by public transport. You can find more information about the accessibility of public transport on HSL’s website. Unfortunately, there is no parking near the event area. However, there is a specific point designated for wheelchair-accessible taxis. Located near the Flow Info Desk, the point serves as a pickup point for wheelchair-accessible taxis. Please note that the point is not a taxi stand, but a point where ordered taxis can come to. The address of the point is Parrukuja. Wheelchair-accessible taxis can reach the point via Hanasaarenkatu, where security personnel will guide the vehicles.

Wristband exchange

Wristband exchange in Suvilahti has its own accessible desk marked with accessibility symbols. The area in this lane is solid and flat, and the route in the lane is 1 meter wide. There is also an accessible lane at the festival’s main gate, which is even and has signs. This lane is located on the left, next to the fast track. The wristband exchange in the Helsinki center is not accessible.

Hearing environment

Unfortunately, Flow’s hearing environment is not barrier-free, as the event does not have an induction loop in the tents.

Toilets

There are numerous portable toilets with wheelchair access in the area, as well as one accessible indoor toilet in Kattilahalli. Toilet Card can be used at Flow Festival. The holder of a Toilet Card has the right to access, for example, an accessible toilet or public toilets without queuing. The purpose of the Toilet Card is to make the festival experience easier for people with intestinal diseases, for example. Please consider the Toilet Card holders when doing business in the toilets of Flow Festival!

Flow’s accessibility contact person

Flow Festival’s accessibility contact person is production manager Katariina Uusitupa, katariina@flowfestival.com